Customer Service

Course Details

Investing in customer service training is a strategic move that pays off in the form of improved customer satisfaction, employee performance, and business success. Customer service training is not just a one-time investment but an ongoing process that pays dividends in terms of customer satisfaction, employee engagement, and business performance. It aligns with both immediate operational needs and long-term strategic goals, making it a crucial component of a successful business strategy for sustainability.

Course training Programs

Excellence In Customer Service

Develop and implement practical standards of Customer service excellence. (1 Day)

Request a Course Outline

A customer Centric strategy

A comprehensive strategy to develop a Customer Centric business approach. (1 Day)

Request a Course Outline

Multiethnic team of people working at call center office

Customer Care & Telephone Skills

Develop effective customer services practices and professional phone etiquette. (1 Day)

Request a Course Outline

pleased young bald call center man wearing headset sitting at desk with work tools showing empty hands at camera isolated on purple background

Communication Styles for effective Customer Service

Learn effective communication skills to elevate your customer services approach. (1 Day)

Request a Course Outline

Customer Relationship Management

Develop the skills to effectively manage and nurture interactions with customers and potential customers. (1 Day)

Request a Course Outline

Need a customised course ?

At Elevate we understand that a well-designed corporate training program is crucial for fostering growth and success within your organization. By collaborating closely with your team, we can develop a customized training curriculum that addresses your specific business needs, challenges and organisational strategies.